Refund & Cancellation

1. The plan

Crosspost has one plan, Solo: R199/month, or R149/month billed annually (paid yearly, up front). Billing is handled by Paystack and is self-serve.

2. Free trial

14 days, no card to start. You get full use during the trial; a payment method is only requested when you subscribe. If you do not subscribe, the trial simply ends and you are not charged. The trial is your opportunity to evaluate the service before paying.

3. Monthly: no lock-in

Cancel at any time. You keep access to the end of the current paid month and are not billed again. There are no part-month refunds.

4. Annual

Annual subscriptions are paid in advance and are not refundable on a pro-rata basis. You may cancel at any time to stop the subscription renewing, and you keep access to the end of the paid period. This is standard for SaaS; the 14-day trial is the evaluation window.

5. How to cancel

Cancel in-app at any time, or via our contact form. You can also revoke access entirely from Xero’s connected-apps settings.

6. Data on cancellation

We stop processing (immediately or at period end) and keep your data for around 30 days so you can reactivate or export, then delete it (except records we must keep by law). Your Xero is left untouched.

7. Price changes

We notify you of any price change in advance. Changes apply from your next billing cycle and never retroactively.

8. Governing law

This policy is governed by the law of the Republic of South Africa.